Dear Valued Customers,
We hope this message finds you well. We are writing to inform you of an important update regarding our order processing procedures.
After careful consideration and evaluation, we have made the decision to discontinue accepting rush orders effective June 8, 2023. We understand that this may come as an inconvenience to some of our customers who have relied on this service in the past, and we sincerely apologize for any disruption caused.
The reason behind this change is to ensure that we maintain the high standards of quality and customer satisfaction that we strive to deliver. Rush orders often put a strain on our production and fulfillment processes, increasing the likelihood of errors and compromising the overall experience for all customers.
By focusing on providing ample time for order processing, we can ensure that each order receives the attention it deserves, leading to better accuracy, improved product quality, and a more seamless experience for everyone.
We encourage you to plan your orders accordingly and provide sufficient lead time to avoid any potential delays or inconveniences. Our regular order processing times will remain in place, and we will continue to prioritize fulfilling orders promptly and efficiently.
We understand that some of you may have urgent requirements, and we sincerely apologize for any inconvenience this decision may cause. Our customer service team will be available to discuss any concerns or alternative options that may be available to you.
Thank you for your understanding and continued support. We value your business and are committed to providing you with the best products and services possible. If you have any questions or need further assistance, please do not hesitate to reach out to our customer service team.
Best regards,
Irie Promotions Inc.